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5 Insights to Generate More Referrals



Sales tips and insights:  Wednesday is Q&A day and today's question comes from Matt in Seattle: "What can I do to generate more referrals?"  Great question Matt.  I'm sure many of your fellow sales managers and sales executives have the same issue.  So here are 5 simple things you can do to generate more referrals: 1.  Set it up early in the sales process so your client/prospect knows you'll be asking for referrals after you provide great service.  Which leads to tip #2... 2.  Exceed your clients' expectations so you earn the right to ask for the referral.  I am of the belief that ...

Sales Prospecting: Adding a Sample Strategy



Lead generation and sales prospecting are hot topics for today's sales managers and sales professionals. Qualified leads = qualified prospects = improved "opening ratios". You might have heard me say this before, but the days of "closing" sales are over. The age of engagement is here and it is no longer about closing and moving to the next deal. Once a sale is made the real work begins and the relationship must be nurtured for a number of reasons, e.g. reorders, referrals, testimonials, etc. Enough on that rant, this is about prospecting, so... I came across a great, quick article from ...

Schedule Face-to-Face Sales Meetings to Stay Motivated



Plan tomorrow today. As a suggestion, try making 30 calls today to schedule meetings for next week. Face-to-face appointments are a simple way to shorten the sales cycle, build rapport, and differentiate yourself from the competition. That being said, shoot for 5 face-to-face meetings for the upcoming week. Imagine how good you will feel when you come to work Monday and see 5 pre-set appointments on the books. It will keep you motivated and that’s critical because objects in motion stay in motion! Good luck today and sell like your life depends on it! To your ...

  • Watch. Increase Sales. Repeat.

    John Moran shares his vision for STARRSuccess.com and why it's an entirely new kind of online experience that demystifies the sales process and puts words into action every single day.

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    • This workshop was very informative. I’ve attended many sales training workshops with various companies , but yours was awesome. It helped me re-evaluate my skills and passion. I look forward to working with you and taking my business to the next level.


      Account Executive | Globaltranz

    • Our reps began using the Talk Tracks and immediately increased their telemarketing results.  People are our most important asset at Elite, so investing in our reps was an easy choice. Thanks for making us better!

      Dave Huesers
      Vice President of Sales | Elite Logistics

    • Your seminar was a breath of fresh air and so inspiring!  I wish I could take it once a month!

      Lisa Kinlinger
      Executive Sales Support | AIT Worldwide Logistics

    • Our team was very pleased with your strategic approach and marketing initiatives.  Most of all, I was very excited about the ACTION plan you created:  it lays out for us the exact steps and processes to follow toward success!  Thank you again for this one-of-a-kind training!

      August Schmidt
      Financial Planner | Private Client Group, LLC

    • When we hired STARR we wanted results, i.e. more clients, period.  After 10 days of using STARR’s marketing calendar and reengineering our sales message, we brought in 11 additional clients.  That’s ROI.  Thanks John for doing what you said and helping us follow through.


      CEO | LA Auto Center