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5 Insights to Generate More Referrals

January 19th, 2011 | Comments

Sales tips and insights:  Wednesday is Q&A day and today's question comes from Matt in Seattle: "What can I do to generate more referrals?"  Great question Matt.  I'm sure many of your fellow sales managers and sales executives have the same issue.  So here are 5 simple things you can do to generate more referrals: 1.  Set it up early in the sales process so your client/prospect knows you'll be asking for referrals after you provide great service.  Which leads to tip #2... 2.  Exceed your clients' expectations so you earn the right to ask for the referral.  I am of the belief that ...

STARR Selling – Losing Your Point Contact Person

August 6th, 2010 | Comments

What happens when your point contact person at an organization is let go, downsized or, even worse, fired? John Moran discusses a tried and true strategy for maintaining a relationship with your original contact while expanding your footprint with the client to futureproof your ability to stay in touch with them.

STARR Selling – Sales Strategy Presentation for GlobalTranz in Vegas

August 4th, 2010 | Comments

John Moran from STARR Success presented STARR Selling "Strategies for Sales Mastery" to GlobalTranz in Vegas and recorded the presentation for everyone.

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    STARR TV » Welcome to STARR Success

    John Moran shares his vision for STARRSuccess.com and why it's an entirely new kind of online experience that demystifies the sales process and puts words into action every single day.

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    • This workshop was very informative. I’ve attended many sales training workshops with various companies , but yours was awesome. It helped me re-evaluate my skills and passion. I look forward to working with you and taking my business to the next level.


      Account Executive | Globaltranz

    • Our reps began using the Talk Tracks and immediately increased their telemarketing results.  People are our most important asset at Elite, so investing in our reps was an easy choice. Thanks for making us better!

      Dave Huesers
      Vice President of Sales | Elite Logistics

    • Your seminar was a breath of fresh air and so inspiring!  I wish I could take it once a month!

      Lisa Kinlinger
      Executive Sales Support | AIT Worldwide Logistics

    • Our team was very pleased with your strategic approach and marketing initiatives.  Most of all, I was very excited about the ACTION plan you created:  it lays out for us the exact steps and processes to follow toward success!  Thank you again for this one-of-a-kind training!

      August Schmidt
      Financial Planner | Private Client Group, LLC

    • When we hired STARR we wanted results, i.e. more clients, period.  After 10 days of using STARR’s marketing calendar and reengineering our sales message, we brought in 11 additional clients.  That’s ROI.  Thanks John for doing what you said and helping us follow through.


      CEO | LA Auto Center